Terms of Service

Version 2026-04 · Last updated April 2026

These terms govern your use of Omni-Architect(the "Service"), operated from New South Wales, Australia. By creating an account you agree to these terms. See also our Privacy Policy.

1. Subscription and payment

The Service is provided on a monthly subscription basis. Subscriptions renew automatically each month. You may cancel at any time and your access continues until the end of the paid period. No refunds are issued for unused portions of a billing period.

Free trials are provided for the period stated at signup. At the end of the trial your subscription converts to a paid plan unless you cancel before the trial ends. You will receive an email reminder before the trial expires.

All prices are in Australian dollars (AUD) and include GST where applicable. Payments are processed by Stripe. We do not store your card details.

2. Acceptable use

You must not use the Service to:

• Violate any law or regulation
• Send spam or unsolicited communications
• Upload content that infringes third-party intellectual property rights
• Attempt to access other users' data or accounts
• Resell or sublicence the Service without written permission
• Use the Service in a way that disrupts other users

We may suspend or terminate accounts that breach these terms without notice where necessary to protect the Service or other users.

3. Intellectual property

The Service software, design, and documentation are owned by us and protected by Australian and international intellectual property law.

Your data — the projects, modules, tasks, documents, and other content you create — belongs to you. You grant us a limited licence to process and store your data solely to provide the Service. We do not claim ownership of your data and do not sell it to third parties.

4. AI features and disclaimer

Omni-Architect includes AI-powered features that suggest plans, identify risks, prioritise tasks, and generate content.

AI features provide assistance, not professional advice. They are designed to help you work faster and think more clearly — not to replace professional judgment. You are solely responsible for all decisions you make using the Service, including decisions informed by AI-generated content.

AI outputs may be incomplete, incorrect, or not suitable for your specific situation. Always review AI-generated content before acting on it. We are not liable for any loss or damage arising from decisions made based on AI output.

When you use AI features, relevant project data is sent to Anthropic's API (anthropic.com) to generate responses. We do not use your data to train AI models. See our Privacy Policy for details.

5. Data storage and privacy

Your data is stored in the United States via Supabase (supabase.com) on Amazon Web Services infrastructure. By using the Service you consent to this transfer and storage of your data outside Australia.

We process your data in accordance with the Australian Privacy Act 1988 and the 13 Australian Privacy Principles. See our Privacy Policy for full details.

You are responsible for ensuring that any data you upload — including data about your clients and their projects — complies with applicable privacy laws. We are not liable for data you upload in breach of third-party privacy rights.

6. Service availability

We aim to provide reliable and continuous access to the Service but do not guarantee uninterrupted availability. The Service depends on third-party infrastructure providers including Supabase, Vercel, and Anthropic, whose own outages may affect availability.

We are not liable for any loss or damage caused by service downtime, including downtime caused by our infrastructure providers. We will communicate planned maintenance and significant outages to registered users by email where possible.

7. Limitation of liability

To the maximum extent permitted by Australian law, our total liability to you for any claim arising from your use of the Service is limited to the fees you paid in the 12 months preceding the claim.

We are not liable for any indirect, consequential, special, or incidental loss or damage, including loss of revenue, loss of data, loss of business opportunity, or damage to reputation, even if we have been advised of the possibility of such loss.

Nothing in these terms limits liability that cannot be excluded under Australian Consumer Law, including guarantees that apply to services supplied to consumers.

8. Termination

You may cancel your account at any time through the billing settings or by contacting us at hello@verifiedexperts.com.au. Your access continues until the end of the current billing period.

We may suspend or terminate your account if you breach these terms, fail to pay, or if we are required to do so by law. We will give reasonable notice except where immediate action is necessary.

On termination you may request an export of your project data within 90 days. After 90 days your data may be permanently deleted.

9. Dispute resolution

Before commencing any legal proceedings, the party raising a dispute must give written notice to the other party at hello@verifiedexperts.com.au. Both parties will attempt to resolve the dispute in good faith within 30 days of that notice. If unresolved after 30 days, either party may pursue legal remedies.

10. Changes to these terms

We may update these terms from time to time. We will notify you by email and require your acceptance of updated terms before you can continue using the Service. The version date at the top of this page indicates when the terms were last updated.

11. Governing law

These terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.